Privacy Policy

GetReplay is the project operating getreplay.gg. In this policy, “GetReplay”, “we” and “us” refer to the operator of this service. You can contact the operator about privacy, access to your information or deletion at admin@getreplay.gg.

• Account information: your Steam identifier and profile name. If you connect FACEIT, we may receive your FACEIT player identifier, nickname, email address, avatar, profile link and linked Steam identifier.
• Connection information: authentication and session tokens, FACEIT access and refresh tokens, and the Steam match-history authentication code and match share code that you choose to provide. These enable account access and connected match features.
• Game and service content: uploaded demos, match information, player identifiers and in-game activity, bookmarks, shared highlights and related metadata. Match recordings may contain information about other players.
• Training information: answers, results, saved items, learning progress, language and time-zone preferences.
• Usage and technical information: pages viewed, referral sources, interactions with features, session and user identifiers, browser and device information, errors and performance measurements. Our hosting and analytics providers may process connection information, including IP addresses, when delivering their services.

We receive information from you, your use of the service, connected gaming platforms and the analytics services described below. Please do not include passwords, private access codes or unrelated personal information in public content or support messages.

• Provide sign-in, connect accounts and retrieve, process and display match information and demos.
• Save bookmarks, preferences and training progress, and operate sharing features that you choose to use.
• Respond to support and privacy requests, investigate errors and protect the service against abuse.
• Understand how visitors use GetReplay and identify problems in its interface, content and performance.
• Measure traffic sources and search visibility to improve the site and make informed product decisions.

We use information for these purposes and for obligations imposed by applicable law. Where a particular activity requires your consent, that requirement is separate from accepting our Terms of Service.

GetReplay uses Google Analytics 4, Yandex Metrica and Microsoft Clarity. These services measure visits, referral sources, feature interactions and technical performance. They may use cookies, local storage and similar technologies.

For signed-in players, GetReplay supplies the Steam identifier to Google Analytics as a user identifier and to Microsoft Clarity as an identity and custom attribute. This can associate activity across visits with the same account; this information should not be treated as anonymous.

Yandex Metrica includes Webvisor session replay and click maps. Microsoft Clarity can reconstruct interactions with pages, such as clicks, scrolling and changes in page content. We use these tools to investigate usability issues.

Browser storage also supports sign-in and site preferences. You can manage or clear cookies and site storage through your browser settings. Blocking or clearing storage can affect sign-in and functionality. It does not by itself delete information already received by GetReplay or its providers.

• Google Privacy Policy
• Yandex Privacy Policy
• Microsoft Privacy Statement

Information is processed by the services needed to provide the features you use: Steam and FACEIT for connected gaming functions; Google, Yandex and Microsoft for analytics; and hosting, storage and infrastructure providers for operation of the site.

When you use a sharing feature or distribute a link, the corresponding content may become available to other people. Match data may include identifiers and actions of other players. Consider the content and audience before sharing a link.

Information may be disclosed where required by law or where reasonably necessary to address abuse, protect users or establish and defend legal claims. Third-party services have their own terms and privacy practices.

Providers may process information in countries different from your own. Applicable data-protection requirements and any required safeguards apply to these transfers. For questions about the providers involved in your information, contact us.

Retention depends on the type of information, the feature it supports, whether an account or connection remains in use, operational needs and legal obligations. Account information and progress support ongoing use; demos and generated files support replay features; analytics reports support measurement and investigations. These categories do not all have the same retention period.

You may request deletion of your GetReplay account information, uploaded materials or connection credentials by emailing admin@getreplay.gg. Please identify the account or materials concerned. We may ask for proportionate evidence that you control the account before taking action.

We assess requests under applicable law and remove or de-identify information that is no longer needed for the purposes described in this policy. Limited information may need to be retained for security, legal obligations or the protection of rights. Backup copies and information held independently by external platforms may require separate handling.

Disconnecting Steam or FACEIT, signing out, or clearing browser storage does not automatically delete all server-side data, shared materials or saved reports. Requests concerning information held independently by a provider should also be directed to that provider.

We use access restrictions and other technical and organizational measures appropriate to the information we handle. No internet service or storage system can guarantee absolute security.

Depending on the law that applies to you, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to processing, withdraw consent where consent is used, or complain to a data-protection authority. Contact admin@getreplay.gg to make a request. Withdrawing consent does not change the lawfulness of processing carried out before withdrawal.

GetReplay is intended for users who are permitted to use the service and their connected gaming accounts under applicable rules. If you believe a child has supplied information that should not be processed, contact us so the situation can be reviewed.

We may update this policy as the service or its data practices change. The version published on getreplay.gg will show its update date. Material changes will be communicated as appropriate, and additional consent will be requested before a new use where required.

Privacy contact: admin@getreplay.gg.